Privacy Policy
Introduction
Welcome to https://broomfield-dialectical-behavioral-therapy-therapy.denvermentalhealthcare.com (henceforth referred to as “Broomfield DBT Therapy” or “we”). We are dedicated to maintaining a safe and secure online environment for our users, ensuring their privacy is respected at all times. This Privacy Policy explains how we collect, use, and protect the personal information of individuals who interact with our website, applications, services, and products.
Scope
This policy covers all aspects of our digital presence, including but not limited to:
- Our official website located at https://broomfield-dialectical-behavioral-therapy-therapy.denvermentalhealthcare.com
- Any mobile or desktop applications developed by us and made available for download
- Online services and resources offered through our platform
- Interactions between users and our customer support team, including emails, phone calls, and text messages
Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.
Processing Activities
This Privacy Policy outlines our practices regarding:
- User account creation and management
- Collection and processing of user-generated content
- Data gathering from online forms and surveys
- Communication with users through various channels
- Personalized content delivery and recommendations
Personal Data Collection
We collect several categories of personal data to enhance your experience and provide tailored services. These include:
Account Information
- User names or profiles created on our platform
- Contact details, such as email addresses and phone numbers
- Registration and account activity logs
Payment Information
- Details related to payment methods for subscription plans or services
- Transaction history and billing information
Financial Information
- Data required for financial transactions, including bank account details (if directly processed)
- Payment card details (encrypted and securely stored)
Purchase Information
- Records of products and services purchased from our platform
- Order history and preferences
Mobile Device Identifiers
- Unique device identifiers, advertising IDs, or similar technologies
- Device type, operating system, and mobile network information
Location Data
- Geographic coordinates and location-based services data (if enabled by users)
- IP addresses and login timestamps for geolocation purposes
Feedback and Reviews
- User submissions, including comments, ratings, and reviews
- Responses to surveys and feedback forms
Social Media Information
- Publicly available information from social media platforms when users choose to log in through such accounts
- Content shared by users on our platform via social media integration
Product Information
- Details about products viewed, added to carts, or purchased on our e-commerce site
- Product preferences and customization settings
We collect this data using various methods: user input forms, browsing activities, automated tracking technologies (like cookies), and third-party data providers.
Cookies
Our website employs cookies to enhance user experience and gather analytics. Cookies are small text files stored on your device by our servers or third parties we work with. They serve different purposes, including:
- Strictly Necessary: These ensure basic functions of the site, like secure login and navigation.
- Preferences: Remembering user preferences for a personalized experience.
- Analytics: Tracking website usage to improve performance and deliver content tailored to users’ interests.
Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.
Retention and Deletion
We retain personal data only for as long as it is necessary for the purposes specified in this policy or required by applicable law. Once the data is no longer needed, we securely delete or anonymize it to prevent unauthorized access or use.
Security Measures
Broomfield DBT Therapy implements robust security measures to protect user data. We employ industry-standard encryption protocols when transmitting sensitive information and store personal data in secure third-party servers. Our partners are contracted to maintain strict confidentiality and adhere to our privacy standards.
Children’s Privacy
We do not knowingly collect or solicit personal data from children under the age of 18. If we learn that a user is under 18, we will take steps to delete any personal information associated with that account.
Your Rights (Data Subject Rights)
Depending on your location and applicable laws, you may have certain rights regarding your personal data:
- Access: Request access to the personal data we hold about you.
- Rectification: Ask for corrections if your data is inaccurate or incomplete.
- Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
- Restriction: Limit the use of your data while we verify its accuracy or address legal obligations.
- Portability: Receive your personal data in a structured, commonly used format.
- Objection: Object to the processing of your data for specific purposes.
- Non-Discrimination: Be free from biased treatment due to exercising your data rights.
To exercise any of these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests in accordance with applicable law and regulations.
Changes to Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be posted on this page, and the updated policy will take effect immediately upon publication. We encourage you to review this page periodically for the latest information.
Contact Information
If you have any questions, concerns, or requests regarding our Privacy Policy or data handling practices, please contact us:
- Email: privacy@broomfield-dialectical-behavioral-therapy-therapy.denvermentalhealthcare.com
- Mail: Broomfield DBT Therapy, Data Protection Team, [Street Address], [City, State, Zip Code]